School holiday program bookings

We are currently using two different booking systems:

  • My Family Lounge: Ashburton Pool and Recreation Centre, Boroondara Sports Complex, Macleod Recreation Centre
  • Xplor: all other locations

Families enrolled in our school holiday programs can manage their account, bookings and finances in the Xplor Home parent portal. Not already enrolled? New families can find a location and enquire to get started.

Download the Xplor app

Once you have enrolled and set up your account, please download the Xplor Home app to manage your account and bookings.

For help using the portal, please see the guides below.

Key modules included in the app

Sign in / sign out

Securely sign your child in / out with a few taps on your mobile device.

Bookings

Book your child into care quickly and easily.

Finance

Easily manage financials and make payments.

Inbox

Notifications and messages in one handy place.

Support videos

1. Making and securing a casual booking

2. How to update debit details

3. How to view account summaries

4. How to add emergency contacts

'Contacts' are people nominated by the Primary Carer of a child who are authorised to sign a child in / out of the centre using the Xplor Hub on the centre's tablet within the service. Find out how to invite a contact.

5. How to sign in / sign out

Booking process for school holiday programs

Watch the video or download the guide to see how to book school holiday programs in the Xplor app.

Direct debit calendar